![]() For 2013, a new Hold button allows the driver to manually choose whether to use the Volt's available electric power immediately, or whether to save it for later use. Previously, the Volt automatically allocated its electric power depending on driving mode and style. The 2013 Volt gets some improvements and additional features. However, its sticker price makes it a pricey investment up front, even after federal and state tax credits. The Volt's four-seat, hatchback design makes it a very good all-purpose vehicle, and its electrified powertrain makes for very low operating costs. So unlike fully electric cars, it won't leave you on the side of the road wishing for an extension cord. The Volt can run on pure electricity, but it carries its own gas-powered generator, so when it runs out of juice, it can keep going. Now how is any of this my fault? What a nightmare of an experience and I really wish I had a different brand.Plug-in hybrids such as the Chevrolet Volt offer the efficiency of an electric car and the certainty of a gasoline engine. #6 Chevy would not cover the car rental at all, because the rental car company didn’t have a Chevy to give me. #5 Chevy will not cover a rental car on a warranty issue for more than 3 days, even though it took 5 days to get the part. #3 The dealer was an hour and a half away and had no loaners. #2 it took them 2 days to call me back in the first place, in which I had already rented a car. #1 No dealers close to me can work on my car. Now come on.what kind of customer service is this? So I ask what happens when they don’t even have one available? They said they were sorry that it wouldn’t be covered. Now, the Enterprise by the car dealer is small and only had 2 cars available, a Nissan and a Dodge Charger. About 15 minutes later, the Chevrolet person calls me back and says that the car rental had to be a Chevrolet or they wouldn’t reimburse. Now keep in mind the part is on backorder, but ok. When I told them the dealer referred me to them, she put me on hold and came back on and said they could cover a 3 day rental. When Chevrolet called me back, they first told me that the dealer would be responsible for the car rental. Meanwhile, I needed a car, so I rented one at Enterprise. Additionally, the vehicle displayed low voltage codes when at 100,146 miles, which was nominally out of the warranty period and was clear indicator of high voltage battery issue. Given the battery range reduction and warning message while under the Voltec warranty, I believe the failure began to manifest while under full warranty coverage and should be fully covered. According to the dealer, GM has agreed to pay $1,812.66 of a $4,600 repair cost. The dealer was able to diagnose the cause of the warning message as a failure to section 3 of the high voltage battery. I had the Volt towed again to Chevrolet dealer at that time the Volt had approximately 101,500 miles. The gas engine turned on briefly then shut off, leaving me stranded on the side of the road. On Februthe Volt again displayed the Propulsion Power Reduced warning message. I had the 12-volt battery replaced independently. ![]() The dealer refused to further diagnose or to provide me with the vehicle’s low voltage error codes unless I paid them to replace the 12-volt battery. The dealer found there was a check engine light with low voltage codes and the 12-volt battery failed a test. In January, 2019 the Volt again displayed the Propulsion Power Reduced warning message, the gas engine turned on briefly then shut off, leaving me stranded on the side of the road.
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